An Update to our Members on Coronavirus (COVID-19)
March 16, 2020
With all the uncertainty surrounding the Coronavirus (COVID-19), Unison Credit Union is committed to keeping our members informed and updated. We are closely monitoring the daily developments and following the guidance from the Centers for Disease Control and Prevention (CDC). We are dedicated to continuing to serve your banking needs during this difficult time.
For the safety of our community, members and staff, Unison Credit Union will be closing our lobbies temporarily and offering full service drive-thru access only beginning Thursday, March 19th.
Our drive-thru hours will stay the same:
Monday – Wednesday 7:30am – 5:00pm
Thursday 7:30am – 6:00pm
Friday 7:30am – 5:00pm
Saturday 8:00am – noon
Although our lobbies will be closed to our members, we will have Member Advisors available to answer your questions by phone during normal business hours:
Monday – Wednesday 9:00am – 5:00pm
Thursday 9:00am – 6:00pm
Friday 9:00am – 5:00pm
Saturday 8:00am – noon
You can always access your account from home 24/7 using our Online Banking for your day-to-day transactions, such as checking a balance, transferring funds between accounts, paying a bill, depositing a check through remote deposit capture and managing your credit cards and loans all in one place. You can apply for loans 24/7 from our website at unisoncu.org. If you need cash from your Unison Credit Union account, our conveniently located Unison ATMs are open 24/7 and are free of charge to use. If you are not yet using our online banking or mobile app, you can call us at 920-766-6000 and speak with a Member Advisor to get signed up.
During this time, we also want to remind you to stay alert for any scams that might be out there, including fraudulent calls, emails and text messages. Unison Credit Union will never contact you by phone, email or text to ask you to update your account information or to provide your account number, Personal Identification Number (PIN), Debit or Credit Card Number, password or Social Security Number. If you think there is potential fraud on your account, please call us at 920-766-6000.
As we work though this together, Unison Credit Union will keep you updated of any additional changes as the current situation develops. We will continue to keep our website, www.unisoncu.org, up-to-date with all the latest branch information.
The coronavirus pandemic does not impact the security of your deposits. As always, your money is safe here at Unison Credit Union and is insured by the NCUA. If you are experiencing a disruption in income due to COVID-19, and have concerns, please reach out to us so we can work together to find a solution.
Thank you for continued trust and support of Unison Credit Union.