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2025-10-15
Security
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featured
category
published
3 minutes

Multi-Factor Authentication (MFA)



Mature senior woman buy online with credit card and on mobile phone at home

Multi-Factor Authentication (MFA) is Coming!

 

At Unison Credit Union, your security is our top priority. That’s why starting October 21, 2025, we’re adding Multi-Factor Authentication (MFA) to your online and mobile banking accounts.

What is MFA?
MFA is a simple way to add an extra layer of protection to your accounts. In addition to your password (something you know), you’ll be asked to confirm your identity with something you have — like a onetime code sent to your cell phone or email every time you log in. This makes it much harder for hackers to gain access, even if they manage to steal your password. 
 
Why it matters
Passwords alone are no longer enough to stop cybercriminals. MFA dramatically reduces the risk of fraud by requiring two steps to log in. That extra layer keeps your sensitive information safer — giving you peace of mind every time you bank with us.

 

** Update Your Information Today **

To use MFA successfully, we need to have your current cell phone number and email address on file. Without it, you won’t be able to access your account once MFA is activated. Sometimes, old landlines or outdated email addresses linger on our records without members realizing — so now is the perfect time to check that we have your most up-to-date contact information.

 

Three Ways to Update Your Information

 
In Person
Visit your nearest Unison Credit Union branch and talk to a Member Advisor!

 

Mobile App
•    Log in to the Unison CU mobile app
•    Tap your profile picture (top right)
•    Select Personal Information
•    Confirm your email and cell phone number are correct
•    If updates are needed, tap Edit Personal Information and Update

 

Online Banking (ItsMe247)
•    Log in to online banking
•    Click on your profile picture (top right)
•    Select Personal Information & Settings
•    Select Personal Information
•    Confirm your email and cell phone number are correct
•    If updates are needed, tap Edit Personal Information and Update


Taking a minute today ensures a smooth transition to MFA and keeps your accounts safe tomorrow.

Thank you for trusting your favorite credit union to protect your information! If you have any questions, please call us at 920.766.6000 x3 or email us!