COVID-19 Update from Mark Hietpas
August 6, 2020
To Our Valuable Members:
I want to start by again thanking YOU for your patience and understanding as we continue to navigate through these challenging times.
When we opened our lobbies in June, we put into place safety precautions that would protect our staff and members. Unfortunately, in late July, we had a staff member test positive for COVID-19. Our team immediately went into action executing our positive test protocols. This required us to temporarily close our south location at 1616 Crooks Avenue Kaukauna. We then determined using an abundance of caution that we should test and quarantine all south location employees, which is nearly half of our total staff. When all employees are released from quarantine, we will resume more normal operations. Unfortunately, this will not include access to our lobbies. They will now be closed and will remain closed until further notice. I am sharing this with you, because we want you to know that we will not operate in a way that negatively effects the safety of our staff, members and the communities that we serve.
Our Member Advisors are available during regular business hours to help answer any questions or take care of any financial needs that you have during this time. Our online banking and mobile app give you access to your money 24/7 – you can transfer money, pay bills and more! Loan rates continue to be at record lows and you can apply online from the convenience of your home at www.unisoncu.org.
Here are the new hours and locations effective Monday, August 10th– until further notice:
ALL BRANCH LOBBIES will remain CLOSED.
Kaukauna South Branch – 1616 Crooks Avenue, Kaukauna
Kaukauna North, Little Chute, Grand Chute, Wrightstown and DePere Branches
Our Member Advisors will be available to answer your questions and help with any needs your might have by calling 920-766-6000 during regular business hours:
Monday-Wednesday 9:00am – 5:00pm
Thursday 9:00am – 6:00pm
Friday 9:00am – 5:00pm
Saturday 8:00am – noon
Thank YOU for your membership and your continued trust and support of Unison Credit Union. We are committed to providing exceptional member service, while continuing to keep the safety of our staff, members and our communities top of mind.
President and CEO